The Boot Configuration Data file doesn't contain valid information for an operating system. File: \BCD Error code: 0xc0000098

Question

My laptop was running just fine a while ago and even used it for online class. Until recently, I opened it again but this time it showed that error. I tried to reset my PC but there is no option and it led me to Advanced Options.

I tried typing bootrec. exe \fixmbr but then it says The system cannot find the file specified. I tried other commands but no use. I tried uninstalling updates but it says We ran into a problem and won't be able to uninstall the latest quality update of Windows.

At this point, I feel like i'm on a Dead End and that there's no way to fix it. I really need the laptop for schoolworks, please help!!

Answer 1

Hi John.

I'm David, and I'm happy to help you.

Go into your computer's BIOS and see if the disk on which Windows is installed is being detected.

The procedure may be different on each computer. I suggest you consult your computer manual. Manufacturers usually make the manual available in the support area of their websites.

If the disk is being detected by the computer's BIOS, proceed with the procedures below.

You will need installation media to try to repair your Windows startup. If you don't have one, create using the Media Creation Tool. Access the link below and click on "Download tool now".

https://www.microsoft.com/software-download/win...

Run the tool on a functional computer and select "Create installation media for another computer".

You can create the installation media on an empty USB flash drive with at least 8GB.

With the installation media, try to repair Windows startup by following the steps below.

1. Start your computer using the installation media;
2. Choose your language, select "Next", and click "Repair your computer";
3. On the Choose an option screen, select "Troubleshoot > Advanced options > Startup Repair".

If it doesn't solve the problem, do the following:

1. Start your computer using the installation media;
2. Choose your language, select "Next", and click "Repair your computer";
3. On the Choose an option screen, select "Troubleshoot > Advanced options > Command Prompt".

At the Command Prompt, type the commands below one at a time and press Enter.

chkdsk /r /f x:

Bootrec /Scanos

Bootrec /Rebuildbcd

Bootrec /Fixmbr

Bootrec /Fixboot

Close Command Prompt and restart the PC.

I hope this helps. Feel free to ask back any questions.

Answer 2

Hi John.
I'm David, and I'm happy to help you.

Go into your computer's BIOS and see if the disk on which Windows is installed is being detected.
The procedure may be different on each computer. I suggest you consult your computer manual. Manufacturers usually make the manual available in the support area of their websites.

If the disk is being detected by the computer's BIOS, proceed with the procedures below.

You will need installation media to try to repair your Windows startup. If you don't have one, create using the Media Creation Tool. Access the link below and click on "Download tool now".
https://www.microsoft.com/software-download/win...
Run the tool on a functional computer and select "Create installation media for another computer".
You can create the installation media on an empty USB flash drive with at least 8GB.

With the installation media, try to repair Windows startup by following the steps below.

1. Start your computer using the installation media;
2. Choose your language, select "Next", and click "Repair your computer";
3. On the Choose an option screen, select "Troubleshoot > Advanced options > Startup Repair".

If it doesn't solve the problem, do the following:

1. Start your computer using the installation media;
2. Choose your language, select "Next", and click "Repair your computer";
3. On the Choose an option screen, select "Troubleshoot > Advanced options > Command Prompt".

At the Command Prompt, type the commands below one at a time and press Enter.

chkdsk /r /f x:
Bootrec /Scanos
Bootrec /Rebuildbcd
Bootrec /Fixmbr
Bootrec /Fixboot

Close Command Prompt and restart the PC.

I hope this helps. Feel free to ask back any questions.

I tried the Command Prompt option and this is what happened

Answer 3

Have you checked if the Windows disk is being detected by the BIOS?

How many disks does your PC have?

Do the following:

1. Launch Command Prompt from the installation media;
2. Type the commands below one at a time and press Enter:

diskpart

list disk

Send an image of the last command.