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Enter credential?

Anonymous
2022-05-27T06:30:50+00:00

I just got a screen of a cmd saying "enter credentials for asus or hit esc to switch users /sign-in methods (i never put password in this laptop) and i typed everything until a reseting pwd poped up here

Enter password: "

And I tried resseting password here

A help will make me happy and appreciate it

Thanks ^_^

Windows for home | Windows 10 | Performance and system failures

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  1. DaveM121 891.6K Reputation points Independent Advisor
    2022-05-28T05:29:41+00:00

    Hi D.m.a290

    Are any of the other people in your house able to log into that PC with another administrator account?

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  2. Anonymous
    2022-05-28T03:08:20+00:00

    It was about years i already used this laptop, at first it was normal, but this time, it was like that

    Idk the others such as work network or azure, since it was used by everyone in my house

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  3. DaveM121 891.6K Reputation points Independent Advisor
    2022-05-27T07:05:37+00:00

    Hi D.m.a290

    I am Dave, I will help you with this.

    That is not a normal Windows login screen, is your PC connected to a work network or Azure domain in a work environment, or was that PC used when you purchased it?

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