Hi D.m.a290
Are any of the other people in your house able to log into that PC with another administrator account?
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I just got a screen of a cmd saying "enter credentials for asus or hit esc to switch users /sign-in methods (i never put password in this laptop) and i typed everything until a reseting pwd poped up here
Enter password: "
And I tried resseting password here
A help will make me happy and appreciate it
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Hi D.m.a290
Are any of the other people in your house able to log into that PC with another administrator account?
It was about years i already used this laptop, at first it was normal, but this time, it was like that
Idk the others such as work network or azure, since it was used by everyone in my house
Hi D.m.a290
I am Dave, I will help you with this.
That is not a normal Windows login screen, is your PC connected to a work network or Azure domain in a work environment, or was that PC used when you purchased it?