Windows iinstallation error

Question

I installed windows 10 in to my laptop(SSD). While installing after restart , the following error was showing

I tried to press F1 and recover, but nothing happened.

Answer 1

Same happened to me too. ( a long time ago)

To do a reinstall without losing your files you have to boot into your PC, since you cant do that,

try to fresh install windows to your PC if you have an installation media such as a USB, DVD etc.

Or boot from your Installation media and then select the language and stuff and then there will be another button below the INSTALL button Called repair your windows or something similar. Click that and then there will open a blue background menu called the RECOVERY MENU. From that you can select to reset windows, Restore from a recovery Point, etc.

If you have created a recovery point you are LUCKY. Click on that and recovery your PC. Or else You will have to reset your PC :(

Good luck!

edit: You can also press F1 on the above screenshot screen and to to the RECOVERY MENU

Answer 2

Hi Lakshan. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

1. That's an Intel Rapid storage driver that needs replacing with the factory chipset. See if you can start into Safe Mode with Networking (so you have internet), or Safe Mode, accessed by one of these methods: https://www.digitalcitizen.life/4-ways-boot-saf...

Update the chipset drivers and BIOS/UEFI firmware from the PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker.

If there is not a newer Intel Rapid Storage technology driver from the manufacturer, or installed with the chipset, then manually download and install it from Intel here:

https://www.intel.com/content/www/us/en/downloa...

You can also run the Intel auto updater from here to scan the PC for needed drivers;

http://www.intel.com/content/www/us/en/support/...

2. If you cannot get into Safe Mode then we'll need to use the WinRe Repair Mode. Use whichever method works in this link to get into Repair Mode so you can do the necessary repairs or do a Reset:

https://www.tenforums.com/tutorials/2294-advanc...

Easiest is to force shutdown by holding in the power button. Do this twice. The third time you power on it should start into Repair Mode. Once in the Repair Mode try the numbered steps below.

It may be necessary to create bootable media on another PC to access Advanced Startup Options to try repairs, a Reset or do the Clean install. The bootable media has it's own set of files so that repairs or Reset might work better, doesn't require a password, and you'll have it to if necessary do the vastly superior Clean Install.

To create Windows 10 Installation Media on another PC install Media Creation Tool and follow the directions here: https://www.microsoft.com/en-US/software-downlo...

Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key given here: https://www.sysnative.com/forums/hardware-tutor...

If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

Choose the boot device as a UEFI device if offered, on second screen choose Repair Your Computer, then Advanced Troubleshoot Options, then:

2. Uninstall Updates as far back as necessary to see if this was caused by an Update. If Steps 1 or 2 get it started then immediately check Windows Update for Updates and hide them using this tool: https://www.tenforums.com/tutorials/8280-hide-s...
3. Open the Command Prompt to:

a) run System File Checker: https://www.wintips.org/how-to-run-sfc-offline-...

and DISM: https://www.ubackup.com/windows-10/dism-offline...

b) run a full Disk Check: https://www.windowsdigitals.com/how-to-run-chkd...

c) trigger Safe Mode with Networking (for internet) or Safe Mode following Option 3 here: https://www.digitalcitizen.life/4-ways-boot-saf... to perform the driver fixes in Step 1 above, or if those fail to follow these troubleshooting steps: https://www.howtogeek.com/164876/how-to-use-saf...

d) Try to enable the built-in elevated Admin account from Option Five here:

https://www.tenforums.com/tutorials/2969-enable...

Boot into this emergency Admin account (leaving password box blank) to create a new Local Admin account:

https://www.isumsoft.com/windows-10/3-ways-to-c...

Sign into the new Account, make sure it works correctly, if so move your files over via C:\Users, when ready delete the old account and change the new one to your MS Account if desired in Settings > Accounts > Your Info > Sign in with a MS Account instead.

4. If those fail then go back to Troubleshoot Options to do a Reset.
5. If that fails choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, click Next to let it create needed partitions and start install - this makes it foolproof. Everything needed to Clean Install is here: http://answers.microsoft.com/en-us/windows/wiki...
6. If you have files that aren't backed up you can use the same bootable media to try to rescue your files using these methods: http://answers.microsoft.com/en-us/windows/wiki...

Your files should be backed up at all times if you value them at all. In the Clean Install tutorial in Step 5 I give the best methods to back up.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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