Requirements - Managing Dell drivers through SCCM

Question

Hello,
I'd like to manage a driver update for Dell. I use SCCM 2010, SCUP. I already have the Dell openmanage inventory agent installed on part of the device. Some have an older version, just being upgraded to version 2.7.0.2.
From previous attempts, some PCs still have Dell Command | Update of different versions. And other programs like Dell Command Configure, Dell Command monitor, Dell assistant, and the like.
I have no idea what kind of programs I actually need in order to install drivers on a device so that they only install where they are needed.
I thought that if I don't want to update the bios (which I solve with a script via CCTK due to the password for the administration of the bios), I just need a Dell openmanage invetory agent to detect driver versions and then after manual approval in SCUP I can deploy them in SCCM to the whole Dell group devices and individual devices will take what they need.

But I have a bad experience. In one case, it was a freezing of a PC in the classroom. Honestly, it was an unsupported Dell 780, but I would expect those changes to simply not be implemented.
I'm afraid that after the approval of a driver, or some exceptions, some models will start to have problems. We unfortunately have a lot of different models across the company. Some even designed for home users like the Dell Vostro. I will deal with manufacturers of other brands later :-)

1, What do I need to upload to Dell openmanage on the device? Command update? Monitor? Configure? ......
2, What models can be managed like this?
3, If I don't have one piece from each model to test the deployment on, is it a good idea to run this on the whole company?
4, How to ensure that by not having a matched version of Dell Command ... on some PCs there are no problems.
5, Is there anything I need to watch out for?
6, This is not important - Can the bios be updated this way if it is password protected?

thank you

Tomas

Answer 1

Hi @Tomas Urbanek ,

Honestly, we know little about these software and functions of Dell, and there is no relevant environment for us to do lab test.

To answer most of the questions, it is recommended to contact Dell support to see if they have some comments about this, as they may have more resources.

We can only give some suggestions on SCCM, please check:
We could package the updates separately by driver model in cm console, and then deploy them to the devices by deploying the task sequence.

1. Create some TS steps "Apply Driver Package" to deploy the different updates.
2. In the Options tab of the TS step, choose Add Condition > WMI Query, and enter the following language in the language box:

• SELECT * FROM Win32_ComputerSystem WHERE Model LIKE "<driver model>"

So that we could identify the driver model and deploy the updates package separately.

Below is the screenshot for your reference:

Thanks for your time.

---

If the response is helpful, please click "Accept Answer"and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.