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My screen locking itself while I'm using it.

Anonymous
2021-12-06T18:11:11+00:00

Hi,

Good day!

I have recently updated my Windows 10 to Windows 11 and it looks so great and fresh in my eyes.

But when I started using it the screen keeps locking me up even if I'm using it.
I already changed the time screen and sleep time but it keeps locking me out.

To avoid my pc from locking I open a software (Live 11 Ableton) and keep it open even if I don't use it.

I want to use my PC without opening this software.

Please help me with this.

Thank you in advance.

Windows for home | Windows 11 | Sleep and Power on, off

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  1. Anonymous
    2021-12-06T18:52:07+00:00

    -Hi, my name is Claudeir, I'm happy to help you!

    To clarify, what actually happens? Is it like you press the Win+L key?

    -Go to settings>system>power and battery>suspend screen>set all options to Never. Restart the PC.

    -Keep the system up to date, Windows+i> Windows update> check for updates.

    -If necessary, check the system files:

    -Right click on start, run PowerShell(admin) or Command Prompt(admin)

    Copy and paste the following command:

    DISM.exe /Online /Cleanup-image /Restorehealth

    and press Enter.(Note: This step may take a few minutes to start and up to 30 minutes to complete).

    After you see a message saying "The operation completed successfully", copy and paste this command:

    sfc /scannow

    and press Enter.

    Wait for a message that says "Verification 100% complete".

    So add this command:

    chkdsk /f /r /b

    Confirm with "Y" and restart the computer for this last step.

    If nothing solves the problem:

    -New user account.

    Your user profile is a set of settings that make your computer look and work the way you want it to. It contains your desktop background settings, screen savers, pointer preferences, sound settings, and other features. Due to this variety of personal settings and changes caused by other programs can cause corruption of your user profile and malfunction in the use of the system, hence the need for a new profile:

    https://support.microsoft.com/en-us/windows/cre...

    If it solves the problem, you can transfer the data to the new user:

    In the admin user you created, press the Windows+R keys, type: %systemdrive%\users (in English and without spaces)

    and click Ok. Check your previous user's folder and click the left mouse button, it may take a while to process the data, in a few minutes access to your files will be released, select the folders you want to move to copy them press (CTRL+C), to cut them press (CTRL+X) and to paste press (CTRL+V) in your new user.

    After migrating your data, delete your previous user: Press the Windows+R keys, type netplwiz and click OK. Select your previous user and click Remove.

    -Feel free to leave your opinion, marking as answered if the answer helped, or leaving more details so that we can continue the service, this is very important to us.

    Graciously,

    Claudeir

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