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Windows Hello Not Recognizing Face

Anonymous
2022-01-18T18:04:40+00:00

I'm having a problem where Windows Hello suddenly couldn't recognize my face. Not sure what would have triggered it, I don't believe any updates where installed that would have affected it. I've tried almost every solution that I could find, including:

  • Checking for updates
  • Installing Updates
  • Improving Recognition
  • Removing & Restarting Recognition
  • Uninstalling & reinstalling biometric devices drivers
  • Uninstalling & reinstalling Camera Drivers

My laptop is a Lenovo ThinkPad X1 Yoga 4th Gen

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-01-18T19:56:22+00:00

    Hello, I'm Louie, and I'm happy to help you today. Hope you're doing well and safe there. I'm sorry that you're having trouble with Windows Hello.

    I would suggest you to try the solutions provided on the thread below. You may skip the steps you've already performed but it would be best to try it again just to make sure.

    https://answers.microsoft.com/en-us/windows/for...

    Hope this helps.

    Kind regards,

    Louie

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