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Pin Error

Anonymous
2021-12-20T08:26:58+00:00

Hi All,

After forgetting my PIN code, i tried many times to remember it with no luck. Finally I remembered my old password and it was correct. I logged In, changing my PIN to a code that I can remember.

the issue is when trying to use my fingerprint, I got a message asking for my PIN, and when entering my new PIN it gives me the following message:

"something went wrong and your pin isn't available (code: 0x80090027). restart your device to see if that fixes the problem."

I tried to restart, logging in with safe mode, almost everything mentioned in so many articles but always failed.

I'm using Windows 11 Home Single Language

Version 21H2

Windows for home | Windows 11 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Sumit D - IA 170.9K Reputation points Independent Advisor
2021-12-20T08:58:41+00:00

Hello Sheriff,

I am Sumit here to assist you with this question.

for hex 0x80090027 / decimal -2146893785

NTE_INVALID_PARAMETER winerror.h

The parameter is incorrect.

Can you try clearing Ngc folder?

[Fix] Unable to Add and Use PIN Sign-in Option in Windows 10

https://www.askvg.com/fix-unable-to-add-and-use...

Content on the above blog is written by a Windows MVP so it is safe. However, do watch out for the ads.

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  1. Sumit D - IA 170.9K Reputation points Independent Advisor
    2021-12-20T11:17:23+00:00

    Awesome! Thank you for letting us know.

    Have a good week.

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  2. Anonymous
    2021-12-20T10:30:39+00:00

    Thank you so much Sumit, it works :) I deleted Ngc folder following the steps mentioned and it works fine now

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