Share via

ASUS FX504

Anonymous
2021-12-01T11:40:04+00:00

My Asus Laptop is broken.

Minding my own business and BSOD flashed up and restarted the laptop, now the laptop is starting in BIOS Utility mode.

I have tried restarting several times I am unable.

Unable.to get into windows recovery.

Battery is built in and cannot be removed.

And does not even attempt to start windows.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

1 answer

Sort by: Most helpful
  1. David-M 115.4K Reputation points Independent Advisor
    2021-12-01T12:22:56+00:00

    Hi DanielEvans_403,

    I'm David, and I'm happy to help you.

    Check if the HDD/SSD is being recognized by the computer's BIOS. If the information I have here about this laptop is correct, you can see all HDD/SSD under "Storage" on the first BIOS screen that comes up.

    If necessary, see your computer manual. Manufacturers usually make the manual available in the support area of their websites.

    If the HDD/SSD is recognized, you will need installation media to recover Windows boot. If you don't have one, create using the Media Creation Tool. Access the link below and click on "Download tool now".

    https://www.microsoft.com/software-download/win...

    Run the tool on a functional computer and select "Create installation media for another computer".

    You can create the installation media on an empty USB flash drive with at least 8GB.

    With the installation media, try to repair Windows startup by following the steps below.

    1. Start your computer using the installation media;
    2. Choose your language, select "Next", and click "Repair your computer";
    3. On the Choose an option screen, select "Troubleshoot > Advanced options > Startup Repair".

    If it doesn't solve the problem, do the following:

    1. Start your computer using the installation media;
    2. Choose your language, select "Next", and click "Repair your computer";
    3. On the Choose an option screen, select "Troubleshoot > Advanced options > Command Prompt".

    At the Command Prompt, type the commands below one at a time and press Enter.

    CHKDSK /R /F X:

    Bootrec /Scanos

    Bootrec /Rebuildbcd

    Bootrec /Fixmbr

    Bootrec /Fixboot

    Close Command Prompt and restart the PC.

    I hope this helps. Feel free to ask back any questions.

    Was this answer helpful?

    0 comments No comments