After update Network Error

Question

My desktop HP Compaq 8100 Elite Small form Facter, after installing major windows update 20H2 quality and others that comes along, afterwards my desktop all network are no longer working. my desktop usb wifi adapter as well as motherboards Ethernet connection are connect but without internet connection. i tried unintalling the up did not fix it lucky i had restore points so i was able to restore. after retoring everthing was fine i ran a disk clean with is my restore points were deleted and the updates were installed again so now I'm facing the same issue. i am unable to restore back since disk clean had deleted it. and suggestions?

Answer 1

Hello, how are you?

My name is Paloma B., I am very happy to be able to try to help you in the best possible way.

I understand that you are having problems with your Internet connection.

Could you share your computer model? Press Windows+R, type msinfo32 and click OK, when opening the info window, send me a printscreen please.

Please perform all procedures below and check if the problem persists.

First, I recommend downloading and running the tool on the link below, please, for a system check and update:

https://go.microsoft.com/fwlink/?LinkID=799445

Method 1

I suggest that you go to the website of the manufacturer of your equipment from another computer and consult it by model, download the latest drivers, such as network card, sound card, video card, chipset, Bios, among others and install on your computer.

Restart the computer and see if the behavior still persists, follow the procedure below.

Method 2

Problems solution.

The Troubleshooting section of the Control Panel includes more than a dozen network, Internet, audio and video troubleshooting and program compatibility. Problem Solutions are not designed to solve all problems, but they usually save time and avoid major concerns.

1. Press WIndows + I to open the settings window;
2. In the search window type Troubleshooting and select the Recommended Recommended Troubleshooting option;
3. Select "Start Operation" > "Internet Connections";

If not, I recommend that you do the procedure below.

Method 3

1. Press Windows + X, select Windows Powershell (Admin);
2. In the window, copy and column the operating commands below, pressing Enter at the end of each line:

ipconfig /release [Enter]

ipconfig /renew [Enter]

ipconfig /flushdns [Enter]

Netsh winsock reset [Enter]

net localgroup administrators localservice /add [Enter]

fsutil resource setautoreset true C:\ [Enter]

netsh int ip reset resetlog.txt [Enter]

netsh winsock reset all [Enter]

netsh int 6to4 reset all [Enter]

Netsh int ip reset all [Enter]

netsh int ipv4 reset all [Enter]

netsh int ipv6 reset all [Enter]

netsh int httpstunnel reset all [Enter]

netsh int isatap reset all [Enter]

netsh int portproxy reset all [Enter]

netsh int tcp reset all [Enter]

netsh int teredo reset all [Enter]

Netsh int ip reset [Enter]

Netsh winsock reset [Enter]

Test and see if the behavior is repeated, if the behavior continues and perform the next procedure.

Method 4

Resetting network settings

1. Press the “Win ​​+ I” keys together to enter the Windows “Settings” menu;
2. Then, enter the item "Network and Internet";
3. From the "Status" tab, look for the "Network reset" item and click on it;
4. On the new screen, click on “Restore Now” and restart your computer as prompted.
5. After performing this procedure, the machine may take a while during the next startup, but just wait for it to be back to normal the next time. If you use a Wi-Fi network, be sure to connect to it again to use it again.

I await news.

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