cursor pointer freezes how to fix ?

Question

cursor pointer keeps freezing how to fix problem ?

Answer 1

-Hi, my name is Claudeir, I'm happy to help you!

I need more information, when does this happen? While using any specific application?

-Let's do some steps, test if it solved after each one:

-Right click on start, run PowerShell(admin) or Command Prompt(admin)

Copy and paste the following command:

DISM.exe /Online /Cleanup-image /Restorehealth

and press Enter. (Note: This step may take a few minutes to start and up to 30 minutes to complete).

Once you see a message saying "The operation completed successfully", copy and paste this command:

Sfc /scannow

and press Enter.

Wait for a message that says "Verification 100% complete".

Then add this command:

chkdsk /f /r /b

Confirm with "Y" and restart your computer for this last step.

-Keep everything up to date with system, right click on start, settings, update and security, check for update).

• Clean boot:

Clean boot is for you to determine if a background program is interfering with the system or to optimize system loading.

For clean boot follow the steps below:

On the Desktop, simultaneously press Windows + R keys to open Run;

In the Run Menu, type the command msconfig and click OK to open the System Configuration;

On the Services tab, check the option Hide all Microsoft services and click on Disable All;

Click Apply and OK;

Restart the computer.

NOTE:This procedure disables all third party services and programs. You can later, if the problem is resolved in this way, enable the programs and services that will start with Windows selectively, rather than having them all disabled. If the problem returns after activating the startup of a specific service or program, the problem is exactly in the startup of this software and it is recommended to remove it.

-Uninstall any third-party anti-malware, many antiviruses have their own removal tool. Visit the Installed Software website for more information. Your system will not be unprotected as Windows has its own security system that automatically enables it as soon as you restart your computer.

leave only Windows Defender, then Windows+i, Update & Security, Windows Security, Open Windows Security, Virus & Threat Protection, Scan options, tick and do a full scan, then tick and do an offline scan.

-New Administrator user account:

Your user profile is a set of settings that make your computer look and work the way you want it to. It contains your desktop background settings, screen savers, pointer preferences, sound settings and other features. Due to this variety, personal settings and changes caused by other programs can cause your user profile to be corrupted and your system to malfunction, hence the need for a new profile:

https://support.microsoft.com/en-us/windows/cre...

If it solves the problem, you can transfer the data to the new user:

In the admin user you created, press Windows+R keys, type: %systemdrive%\users (in English and without spaces)

and click OK. Check the folder of your previous user and click with the left mouse button, it may take a while to process the data, in a few minutes access to your files will be released, select the folders you want to move, to copy Press them (CTRL+C), to cut them press (CTRL+X) and to paste them press (CTRL+V) in your new user.

After migrating your data, delete your previous user: Press Windows+R keys, type netplwiz and click Ok. Select your previous user and click Remove.

-Recovery to replace corrupted files on the system:

Access:

https://www.microsoft.com/en-us/software-downlo...

Click 'Download tool now' > run MediaCreationTool.exe > proceed with the Windows installation until you can select 'Keep personal files and applications' wait, when finished, restart your PC and test. Everything will be kept, your applications and files, only the system image will be reinstalled.

-Feel free to leave your opinion, marking as answered if the answer helped, or leaving more details so that we can continue the service, this is very important to us.

Graciously,

Claudeir

Answer 2

cursor pointer keeps freezing how to fix problem ?

Hello, roypayne2.

Follow the steps that this site shows:

https://helpdeskgeek.com/help-desk/18-things-to-try-when-your-mouse-freezes-in-windows-10/#:~:text=Restarting%20File%20Explorer%20is%20another,Windows%20Explorer%2C%20and%20select%20Restart.

(This site is neither official nor linked to microsoft, but the content appears to be true and of great help, the site contains some advertisements, please ignore them.)