File Explorer-Share

Question

Trying to share a set of files. When I hit the Share key I get "THIS APP CAN'T SHARE NOW" I've used this app before, in fact only less than an hour before with no problem. Aanay ideas ?

Answer 1

Hi sls100

We have noticed that you haven’t replied to our last responses. We would like to know if the issue you have raised to us still on-going. If yes, please reply back so we can continue troubleshooting your concern.   

For more updates and support, you can also follow our office YouTube channel: https://www.youtube.com/user/Microsoft   

Respectfully,    

Jason Guer,

M365 Forum Moderator

Answer 2

Hello sls100

Thanks for getting back to us!

Actually there is no limitation of sending a files in file explorer as long as you are connected to the network.

I just wanted to know are you getting any error message?

You may consider creating a new user profile to properly isolate the issue.

Click here: Create a local user or administrator account in Windows

With respect,    

Jason Guer 

M365 Forum Moderator

Answer 3

Thank you. After I posted I tried some more and "stumbled" on the following: If I limit the sharing to three files it works fine. I had been trying to share nine files. Is that the limiting factor?

Answer 4

Hello sls100

Thank you for bringing this to our attention. We appreciate that you've taken the time to post your concern here in Microsoft Community Forum**.**   

I understand that you have an issue in sharing your file explorer files. Let's work together and find the best fix for the issue.

Allow me to ask the following:

• What type of Windows license are you using? (Windows Home, Pro or Enterprise)
• What are the steps you have taken so far?

Here are the steps that you follow:

Method A. Restart the PC

Method B. Enable Sharing via Control Panel

• Go to Search type Control Panel
• Select the Network and Sharing
• Click on Change advanced sharing settings
• Under the private, make sure to turn on file and printer sharing

With respect,    

Jason Guer 

M365 Forum Moderator