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Internet disconnecting after a while

Anonymous
2021-12-15T22:24:46+00:00

It's been going of for about 2 or 3 days already. At first, it connects to the internet as usual, but after around 10 - 20 minutes, the internet disconnects and shows 'No internet, secured' message. I can connect to it again by turning on/off the internet or running a troubleshoot. If I run the troubleshoot, I get "the default gateway is not available constantly" and it shows that it is fixed. But again, after 10 - 20 minutes, the same thing happens. If I try a different network, nothing like this happens, and on mobile, the same connection that I'm having problems with on PC, works as intended on mobile.

I've tried the "Network reset"; uninstalling router drivers, unplugging the router.

Any help would be appreciated, thanks.

Windows for home | Windows 10 | Internet and connectivity

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  1. franco d'esaro 25,076 Reputation points Volunteer Moderator
    2021-12-16T16:48:15+00:00

    So on the router you have not uninstalled any drivers, the network adapter is not part of the router, it is an independent component.

    if your USB Wi-Fi adapter has antennas, try to reposition the antennas or move the adapter to another USB port on your PC, preferably use the rear USB ports on your PC.

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  2. Anonymous
    2021-12-16T16:18:52+00:00

    Hi franco d'esaro.

    I uninstalled my network adapter in the device manager, and restarted my pc, and after the restart, it was reinstalled automatically.

    I have a desktop PC.

    The pc and the router are quite far away, but I've never had this issue just until now. The router is on the 2nd floor, but my pc is on 1st floor.

    I have a "TP-Link wireless usb adapter", model " TL-WN822N"

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  3. franco d'esaro 25,076 Reputation points Volunteer Moderator
    2021-12-16T15:37:25+00:00

    Hi CheesusCrust ,

    first of all the router has no driver, what exactly did you uninstall on the router? Clarify well.

    Do you have a desktop PC or laptop? Are the router and the PC close or far apart? Are the 2 devices on the same floor of the house?

    Please specify which exact model of your Wi-Fi adapter is, you can find it from Device Manager> Network Adapters.

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  4. Anonymous
    2021-12-16T13:57:06+00:00

    Hi Juliet Erum

    I tried all the steps you've written, but still no luck. Another thing I noticed is that, whenever I run "ipconfig /renew", I get the following output:

    "Windows IP Configuration

    No operation can be performed on Ethernet while it has its media disconnected.
    No operation can be performed on Local Area Connection 2 while it has its media disconnected.
    No operation can be performed on Local Area Connection 3 while it has its media disconnected.
    No operation can be performed on Local Area Connection* 10 while it has its media disconnected."

    And just in case, here's a picture of all my network connections.

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  5. Anonymous
    2021-12-15T23:14:55+00:00

    Hi CheesusCrust

    How are you? I hope you are doing good.

    I am Juliet and It's my pleasure to help you today.

    I would suggest you try to Run network commands:

    Open Command Prompt as administrator.

    At the command prompt, type and enter the following commands below one by one.

    netsh winsock reset

    netsh int ip reset

    ipconfig /release

    ipconfig /renew

    ipconfig /flushdns

    I hope it helps! Let me know the results.

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