Nvidia framework and controller driver error (code 31)

Question

hey,

I recently bought Acer Swift X but got to know that it has a driver error with code 31 for Nvidia Framework and Controller. I did format the system once and saw that the problem was resolved but, just the other day I saw the same driver error again. please help me with this.

Answer 1

Hello RITESH, welcome to the Microsoft community, I'll be happy to help you today;

I understand you are getting code 31 in the NVIDIA driver;

What exactly is your video card model?

Initially I recommend that you go to the NVIDIA website and download the latest driver for your video card:

https://www.nvidia.com/Download/index.aspx

Update your Acer drivers by entering serial number, SNID or model number:

https://www.acer.com/ac/en/US/content/drivers

Check Windows Update for system updates and do any pending updates;

Check if the problem is fixed;

I hope I have helped, see you soon!

Answer 2

Hey LuizScruz,

I am grateful that you helped me. But the problem is still there. I did everything you suggested. Later I also did reset the laptop and installed a clean windows 10 direct from microsoft cloud, for about an hour everything seemed alright but then it appeared again when I checked.

I also tried to update the driver but couldn't do so. I have attached the image for the same.

As per your question my model of Nvidia graphics is Nvidia RTX 3050.

please help me

Answer 3

Dear RITESH,what is your system version and build?

To find out which one, click on the Windows search bar and type: winver press Enter;

The version and build will be displayed on the screen;

Try downloading and installing drivers for your video card by clicking the link below:

https://www.nvidia.com/Download/driverResults.a...

Check if the problem is fixed after installing the drivers;

I hope I have helped, see you soon!