Network connection

Question

My computer has auto updated to 20h2 and developed the no Internet, secured issue. I have then manually updated it to 21h1 to have the same issue. Troubleshooter says "wifi" doesn't have a valid ip configuration.

I have tried manually setting the ip configuration and have tried all of the recommendations available online and nothing had worked. I would roll back my updates but I want to be able to use my game pass.

Answer 1

I know how frustrating it is when something doesn't work as expected.

Perform a clean boot to see if any third-party program in the background is causing this problem. Follow the instructions carefully.

https://support.microsoft.com/en-us/topic/how-t...

If the problem does not occur after a clean boot. In this same article, there is a technique to help you identify which program is causing this in "How to determine what is causing the problem after you do a clean boot".

After finding the cause or if it does not help, return to normal boot as instructed in "Reset the computer to start normally after clean boot troubleshooting".

If it persists, do you use any third-party security software?

If so, I suggest that you temporarily remove it, preferably using the removal tool provided by the developer, and see if that solves the problem.

Answer 2

Have followed all your instructions and still nothing. Still the same error in network troubleshooter.

Why on earth did Microsoft think it acceptable to release such broken updates 🤦‍♂️

Answer 3

Thanks for the detailed information.

Did you reinstall the Wi-Fi driver exactly as I suggested?

I've had cases where the driver was reinstalled in the way commonly suggested, and it didn't solve the problem. But by doing it the way I suggested, the problem was solved.

See this article for other procedures that may help in this case.

https://helpdeskgeek.com/help-desk/how-to-fix-a...

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Answer 4

Pics uploaded in wrong order. The orangey pic is what my laptop says when it is connected. The lighter pic is my pc which won't connect. As you can see auto configuration address doesn't match up with my network and even manually setting it all doesn't make a difference

Answer 5

Hi BenLongdon,

I'm David, and I'm happy to help you.

Have you tried installing the latest driver available from your computer manufacturer's website?

Even if you have already done this, see if you did as I suggest below.

Go to the support area of your device manufacturer's website and download the latest network driver.

(If you cannot find it, please inform the manufacturer and model of your computer)

Uninstall the current driver:

1. Open "Device Manager" (Windows + X and select Device Manager);
2. Expand "Network adapters";
3. Right-click on the adapter and select "Uninstall device";

(It may have more than one adapter, if you don't identify the correct one, send a screenshot "Windows + Shift + S")

4. On the confirmation screen, check "Delete the driver software for this device" and click "Ok";
5. Restart the PC.

Install the driver you downloaded from the manufacturer.

if it persists, reset network settings:

1. Open Start and select "Settings > Network & Internet > Status";
2. At the bottom of the page, click on "Network Reset";
3. Select "Reset Now", and at the confirmation screen, select "Yes";

Note: The PC will need to be restarted.

4. Now open Start and type cmd;
5. Right-click on "Command Prompt" in the result list and select "Run as administrator";
6. At the Command Prompt, type the following commands one at a time and press Enter:

netsh int ip reset

netsh advfirewall reset

netsh winsock reset

ipconfig /release

ipconfig /renew

ipconfig /flushdns

7. Restart your PC and see if the issue is resolved.

I hope this helps. Feel free to ask back any questions.