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Microsoft Remote Desktop for Mac, incorrect login email displayed

Anonymous
2022-01-05T09:10:10+00:00

hi all,

I'm trying to launch a RDP file using Microsoft Remote Desktop, I am using a Mac.

When this launches it comes up with ******@companya.com, this is no longer an account I use so I am unsure why it appears to be cached and is trying to be used.

I am trying to launch it and login as ******@companyb.co.uk, but as I change it and sign in with a different account I notice it appears to revert to ******@companya.com, and ergo fails.

Has anyone had this before?

P.S. I did remove the account from the login options when browsing to login.microsoft.com, for example.

Windows for home | Other | Apps

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  1. Anonymous
    2022-01-05T18:09:55+00:00

    Hello Liam Enticknap,

    Thank you for reaching Microsoft Community.

    I hope you are doing well. We really appreciate your time in bringing this concern to us. It seems that this concern is more complex than what we have here as this feature is typically available in corporate environments. But don't worry, we have found you right community forum who are more knowledgeable regarding this matter. Please visit these links below:Home - Microsoft Tech CommunityAll Questions - Microsoft Q&A

    You may also reach out your company IT if your device is connected to a corporate domain.

    Thank you for choosing Microsoft. Have a good day and stay safe always!Best regards,Mara May MMicrosoft Community Moderator

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