ERROR WHEN TRYING TO OPEN JPEG?

Question

Anyone know how to fix this?

Answer 1

Ok I ran the the DIsm Computer Health command and this is the results which I dont understand, anyone know what this means Thanks>>>

Answer 2

Yes I am able to open the jpeg with opera browser!

the command to get app states there is no such command

Now it won't let me open it in Opera browser either?

how to

Update to latest Photo Viewer or Photos App?

I noticed the Programs and features is Empty and it will not populate, dont i need this to make changes? If so how to get p&f back?

ok I restarted the Windows modual installer and put it on Automatic, it was on Manual, still No joy

System FIle Checker Found no corruption!!!

Answer 3

Hi Ronald, try restoring the default file association for jpg files

Download the following registry file from TenForums:

https://www.tenforums.com/attachments/tutorials/56508d1451673279-default-file-type-associations-restore-windows-10-a-jpg.reg

Note: if you are downloading the file with Edge, Smartscreen will initially block it. Just click on Keep as it is completely safe.

Double click on jpeg.reg and allow it to merge with the registry, then sign out and back in for the change to take effect.

Then when you try to launch a jpg file, you may need to set your default program to open jpg files. There after things should be OK.

Answer 4

Hi RonaldFris,

Thanks for your post in Microsoft Community.

It sounds like you are currently having a problem that receiving error when trying to open .jpeg pictures. Sorry for the inconvenience.

May I ask what method you use to open the image? Is it Microsoft's Photo app?

As for your problem, you can try the following solutions to see if they can solve your problem:

1. If the error occur in Photo app,you can try uninstalling and reinstalling Photo again.

Type CMD in the search box,select the "Command Prompt" and "Run as administrator".Type the following command and press Enter：

Get-AppxPackage *photo* | Remove-AppxPackage

Uninstall the Photos app first. Then go to the Microsoft Store, search for Photo and download again to see the situation.

2. Please try to create a new local account to check if the problem still exists.

How to create a local user account:Create a local user or administrator account in Windows (microsoft.com)

If everything is fine under the newly created account, you can refer to the following link for copying files to the new user profile:Fix a corrupted user profile in Windows (microsoft.com)

3. Fix the system files.

Type CMD in the search box,select the "Command Prompt" and "Run as administrator".Type the following commands in sequence and press Enter：

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

DISM.exe /Online /Cleanup-image /startcomponentcleanup

sfc /scannow

Then restart the computer.

Feel free to post back if you need further assistance.

Best Regards,

Sawa | Microsoft Community Support Specialist

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