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Restore account on Authenticator app

anhpt 21 Reputation points
Jun 15, 2021, 6:27 AM

I lost my account from Authenticator app so I cant get security number to Login Microsoft. How can I get back my account? Or is there any solution for my situation?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Leon Laude 85,986 Reputation points
    Jun 15, 2021, 6:49 AM

    Hi @anhpt ,

    Something here might be helpful:

    Back up and recover account credentials using the Microsoft Authenticator app
    https://learn.microsoft.com/en-us/azure/active-directory/user-help/user-help-auth-app-backup-recovery

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    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Best regards,
    Leon

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