Hi Yvonne. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.
Try these fixes for the error. One of them should help:
https://windowsreport.com/cant-play-0x887c0032-...
(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)
https://appuals.com/how-to-fix-cant-play-0x887c...
(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)
https://www.nucleustechnologies.com/blog/fix-vi...
https://www.youtube.com/watch?v=o17nxzDJfKc
Based on the results you post back I may have other suggestions if necessary.
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