Constant BSOD Errors

Question

I have been experiencing varying BSOD errors (irql_not_less_than..., Bad_Pool_Caller, System service exception, Internal power error) that all are attributed to "ntoskrnl.exe" according to bluescreenview. To address these issues I have done everything that I can find/think of including sfc scannow, dism, reinstalling windows, updating windows, using a ddu to uninstall all gpu drivers. I have compiled the .dmp files in a compressed folder and I have linked that below as well as a screen shot to my msinfo.

Link to Msinfo (imgur): https://imgur.com/a/z6m5yIh

Link to mini.dmp files: https://1drv.ms/u/s!AhVjAvbh49536hwhb9\_HsuvxgoLt?e=PuYCHp

General Computer specs:

GPU: EVGA ftw3 3080

CPU: AMD Ryzen 3700x

Ram: Gskill tridentz neo 2x16gb cl16 3600mhz

Mobo: Gigabyte x570 wifi plus

Answer 1

Sorry if it didn't solve the issue.

Can you share the recent minidump file?

Thanks.

Answer 2

Still having issues...

Answer 3

Download this driver first (https://download.gigabyte.com/FileList/Driver/m...).

Once you downloaded the driver, uninstall the driver from Device Manager.

Open Device Manager > Network Adapters > right-click WIFI driver > click Unisntall device.

Then install the downloaded driver.

I hope this helps. Feel free to ask back any questions and keep me posted.

Answer 4

Where do I find this driver and what would be the safest method of uninstall/reinstall? Seeing it is a network driver I dont want to uninstall and not have access to the internet to reinstall it.

Answer 5

Hi Mr,

I'm Paul and I'm here to help you with your concern.

One of the minidump files points to "e1r68x64.sys". It is Intel(R) Gigabit Adapter driver.

I recommend that you update the driver if it's available. If not, try to uninstall and reinstall it.

I hope this helps. Feel free to ask back any questions and keep me posted.