PC locks up overnight

Question

my computer locks up overnight I have to hold the on/off button for 2 minutes then it loads but won't come on

Answer 1

Dear ramoses87,I understand, in that case let us know if the problem has been fixed;

We are available to help you;

See you soon!

Answer 2

Thank you Luiz Scruz so much for reaches out

I actually called Dell support this morning for an unrelated problem because

I received a popup today stating that i needed to manually update my Bios

which i did not know how to do the tech did that for me

then when i told her my computer locks up overnight and it is real hard to get into window , she said maybe updating the bios will stop the freezing problem so I am hopping it will , So tomorrow Wednesday December 22 if it still happens i will try those things upon your advice i am do to fix that problem with my laptop freezing

Thank you again Luiz Scruz

Answer 3

Hello ramoses87, welcome to the Microsoft community, I'll be happy to help you today;

I understand that the computer crashes overnight;

When the crash occurs, is there any message or error code displayed?

Initially I recommend that you do the following;

Check Windows Update for new updates;

Press Windows key + I and access Update and Security;

Click Check for Updates and make any pending updates;

Clean boot;

Clean boot serves to determine whether a background program is interfering with the system or optimizing system loading.

1. Press the Windows + R keys, type msconfig and click OK;
2. In the System Configuration window, click on the services tab;
3. At the bottom of the screen, check the Hide all Microsoft services box and click Disable all;
4. Now click on the Startup Programs tab and on Open Task Manager;
5. When loading the task manager, click on the start tab and disable all non-Microsoft programs (right-click on the program and choose disable), close the task manager and click OK on system configuration and restart computer if requested.

NOTE: This procedure disables all third party services and programs. You can later, if the problem is solved in this way, selectively enable the programs and services that will start with Windows, instead of keeping all disabled. If the problem returns after activating the startup of a specific service or program, the problem is exactly in the startup of this software and it is recommended to remove it.

Perform a disk cleanup;

Press Windows key + R and type: cleanmgr and press Enter;

Click on clean system files and wait for the files to load;

Select all files and click Ok to delete them;

Restart your PC and check if it still crashes;

I hope I have helped, see you soon!