windows update error code (0x80070424)

Question

after reinstalling windows through the media creation tool I have constantly gotten the error code (0x80070424) when attempting to install apps from the microsoft store. Online solutions pointed to needing a newer version of windows however i already had windows 21H2 installed.

the update troubleshooter tells me that it detected an issue with checking for windows updates though I do not know how to solve this

Answer 1

Hi Aayan,

I am Sumit here to assist you with this question.

The error code indicates WU Service is missing. This is usually done by malware or something like StopUpdates10.

Run a MB scan first and let us know the outcomes:

https://www.malwarebytes.com/

Disclaimer:

The link included is a non-Microsoft website that would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

Answer 2

I did reinstall windows previously due to malware after which this issue started to affect me however currently you can see there is no more malware.

Answer 3

Make sure there are no software that stops updates. Then,

Try doing a repair install. A repair Install keeps everything including Files and applications, and reinstalls Windows.

How to Repair Install Windows 10

http://www.yourwindowsguide.com/2016/06/how-to-...

Repair Install Windows with an InPlace Upgracde

http://www.tenforums.com/tutorials/16397-repair...

The best and the easiest way is to use first method in the first article.

Standard 3rd party link disclaimer:

There may be links to non-Microsoft websites that would provide accurate and safe information. Watch out for ads on the websites which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

Answer 4

actually I've already tried to repair install windows which did not seem to improve the situation, however I did not think about programs stopping updates. Is there a method to check whether such programs are affecting windows? I did not install any specifically for this task though so i can only think it might be a secondary feature of a program.

Answer 5

You may want to go through the installed apps. When did you do a repair install? After malware detection or before?

Usually RI resolves the problem in 99 percent of the cases, if you use a fresh ISO from MS.