Can't interact with certain Windows Programs

Question

Hi!

For some reason I'm unable to click on some Microsoft apps with my mouse. I can use my keyboard to interact with them but, nothing with my mouse. For example, Power Toys loads up but, I can't click on anything! All I can do is move the window around but I can't click on anything in the window. I can only access the features using my keyboard(hitting tab to move around the options and hitting enter to initiate them).

This also happens when I try to use the taskbar search menu!

Why on Earth is this happening and how do I fix it?

FYI, my tablet mode is off.

Answer 1

I restarted my Explorer and that seemed to do the trick until I updated Power Toys and now, it's back to not letting me interact with it again with my mouse. I can only use my keyboard. I tried restarting my Explorer again but, it's not working and all the other methods yielded no results.

Answer 2

Hello EricClark83,

Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you. When was the last time it worked properly? What is your current Windows operating system and version?

Press Ctrl+Shift+Esc to open Task Manager then click File

Select "Run new task" then type: winver

Please try the following methods below.

**Restart Windows Explorer

Press Ctrl + Shift + Esc to open Task Manager.

Select the Processes tab.

Scroll down and look for Windows Explorer

Right click then select Restart.

**Please try to run SFC and DISM to check for any system errors and corrupted files.

https://support.microsoft.com/en-us/help/402652...

After that, restart your computer

Note: You can open command prompt by doing this,

Press Ctrl+Shift+Esc to open Task Manager then click File

Select "Run new task" then type: cmd

Make sure to put a check mark on the "Create this task with administrative privileges" box

Continue with the commands within the link above.

**Repair all Windows apps via PowerShell

Press Ctrl+Shift+Esc to open Task Manager then click File

Select "Run new task" then type: powershell

Make sure to put a check mark on the "Create this task with administrative privileges" box

Copy and paste the command below one at a time then press Enter. Please ignore the red errors and let the process complete.

Get-AppxPackage Microsoft.Windows.ShellExperienceHost | foreach {Add-AppxPackage -register "$($_. InstallLocation)\appxmanifest.xml" -DisableDevelopmentMode}

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}

Restart your computer

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor