Share via

Cannot Install Windows 11

Anonymous
2021-12-22T11:49:26+00:00

Split from this thread.

Hi Sumit,

I am having a similar problem and I don't have any Asus app on my machine.

Below are my logs, do you see any other cause?

http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="https://docs.microsoft.com/en-us/windows/deployment/upgrade/setupdiag"> 1.6.0.0 FindAbruptDownlevelFailure 55882B1A-DA3E-408A-9076-23B22A0472BD 2021-12-22 02:12:57, Error MOUPG CDlpActionPreFinalize::ExecuteRoutine(653): Result = 0xC1900101[gle=0x8007000d] Error: SetupDiag reports abrupt down-level failure.Last Operation: FinalizeError: 0xC1900101 - 0x50015 LogEntry: 2021-12-22 02:12:57, Error MOUPG CDlpActionPreFinalize::ExecuteRoutine(653): Result = 0xC1900101[gle=0x8007000d] Refer to "https://docs.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information. ErrorCode = 0xC1900101, ExCode = 0x50015, Oper = Finalize Pre-Finalize 12/22/2021 2:10:39 AM 1/1/0001 12:00:00 AM 0:00:00:00.0000000 false 0xC1900101 - 0x50015 Process Drivers for Migration 12/22/2021 2:12:07 AM 1/1/0001 12:00:00 AM 0:00:00:00.0000000 false

Windows for home | Windows 11 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-12-22T11:48:45+00:00

    Hi,

    Sure I can help. Can you please share:

    Troubleshoot Windows 11 upgrade and Installation errors - Microsoft Community

    https://answers.microsoft.com/en-us/windows/forum/all/how-to-troubleshoot-windows-11-upgrade-and/ebf722db-701d-460f-985f-35c4b71383e7

    Let us check the following Logs to investigate why the upgrade to Windows 11 failed. Use a File sharing Website like Onedrive to share the files and post the link in the next response.

    C:$Windows.~BT\Sources\Panther: File named Setupact.log records actions in the downlevel and SafeOS phase. As the log can be very large, the setup also creates a file named "Setuperr.log" that only has information about the errors encountered by the Setup to narrow the source of the problem.

    C:$Windows.~BT\Sources\Rollback: File named Setupact.log records what happened after the update failed and Windows rolled back to Windows 10. The starting portion of the file may explain what happened and why the update failed.

    Supplementary logs if present:

    1. Device Install Log in C:/$Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log

    2**.** Setupmem.dmp present in C:$Windows.~BT\Sources\Rollback if the PC BSODed during the process.

    Was this answer helpful?

    0 comments