Multiple BSOD errors daily

Question

What is the solution for regularly having a variety of BSODs that cause the computer to restart? I'm on a brand new Lenovo Ideapad 3 (15ALC6) with an AMD Ryzen 5 5500U Processor, 20GB RAM,1TB SSD. It shipped with Windows 10 Home and I upgraded to Windows 11. I have updated my graphics drivers. Here are a sample of BSODs that I've been able to write down as they happened: UNEXPECTED_KERNEL_MODE_TRAP, DRIVER_POWER_STATE_FAILURE, DRIVER_IRQL_NOT_LESS_OR_EQUAL(amdppm.sys), PAGE_FAULT_IN_NONPAGED_AREA (win32kfull.sys), SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, and KMODE_EXCEPTION_NOT_HANDLED.

How can I stop these BSODs from happening?

Answer 1

Hi Alex

Your minidump files indicate the Audio driver (HDAudBus.sys) in Windows is causing the crashes.

Go to the support page for your PC on the manufactures website, then from there, download and install the audio card device drivers they recommend.

Answer 2

Thanks! Here's a zip file of three dumps from today and yesterday. https://drive.google.com/file/d/169a3h-gHsWe2KUZrglg0ZyWTIvEpsuK8/view?usp=sharing

Answer 3

Hi Alex.

I am Dave, I will help you with this.

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.