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MSN Network Routing Issue

Anonymous
2022-01-30T13:14:59+00:00

How do I go about reporting a network routing issue within the Microsoft network? My traceroutes shows my link is dropping on the MSN network. I need someone to report this to. Who do I contact and how?

Windows for home | Other | Internet and connectivity

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  1. Anonymous
    2022-03-16T03:49:27+00:00

    I am trying to find out the same thing - how do I report a routing issue within the Microsoft network - I am seeing load balancing between two nodes that are in different continents:

    8 104.44.237.42 34 msec 34 msec 41 msec ae30-0.icr02.sg3.ntwk.msn.net

    9 104.44.19.137 160 msec be-12-0.ibr01.per01.ntwk.msn.net 

    ***104.44.20.3 251 msec 244 msec be-102-0.ibr01.sg3.ntwk.msn.net***

    10 104.44.19.141 235 msec 235 msec 235 msec be-13-0.ibr02.per01.ntwk.msn.net

    This traffic is going from Asia to Australia in the above trace route sample - hop 8 is the first MSFT node in the path from the transit ISP (PCCW) and correctly it goes to a Singapore node, however the next hop the first packet get a response from the Perth node (which would be correct), however there is then a response from a seemingly loadbalancing node which is in Singapore and the latency is averaging 245ms.

    Given this traffic is Teams Video Conferencing traffic, this is having a severe impact on performance.

    So where is this raised?

    thanks

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  2. Anonymous
    2022-01-30T14:45:05+00:00

    Is this in relation to an MSN mail account?

    And if so you can access that mail account in a web browser?

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