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My laptop touchpad has been having issues. First, I'll notice the mouse cursor being slow or laggy/glitchy, then it will just completely stop working and I'll get Code 45: currently, this hardware device is not connected to the computer. I've tried uninstalling elan input device and restarting my laptop, but that will either get the touchpad working again for 5-10 minutes before it gets glitchy again or do nothing at all. I'm not sure if this is a windows 11 issue, as I had this issue in windows 10 and it went away when I took my laptop for some unrelated repairs. Though the problem did start up again right after I downloaded windows 11. My laptop model is HP Pavilion x360 Convertible 14m-dw0xxx.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi, I'm Elise, and I'd be happy to help with your issue.
It sounds like a driver related issue, I would suggest checking with HP support to see if they have any newer drivers for this device that can be downloaded.
Please let me know if you need any further assistance.
Kind Regards,
Elise
