Important notice—Soft delete functionality has been disabled

Question

how do we stop these emails from coming every day?
Important notice—Soft delete functionality has been disabled for dscat-eastus2-dev-db-rsv-01

my support team says there is no action needed but we get emails daily

Answer 1

@STEUBINGKENNETHP-0855
Can you provide some more details on this issue?

Questions:

• Regarding "dscat-eastus2-dev-db-rsv-01", is this a DB server, Key Vault, VM, etc?
• If it's a Key Vault, do you have any specific policies in-place that could be causing the automatic emails? If your vault isn't enabled for Soft Delete you shouldn't be receiving constant emails, unless a policy or function was created for this.
• Is this a brand new Key Vault? Because disabling the soft delete functionality, once enabled, isn't supported.
• How long has this been occurring? Was anything changed/implemented/created to cause these emails to be sent daily?

Potential Mitigation Steps:

• Please confirm if you have any policies that could be causing this notification. Azure Policy
• If this is regarding Key Vault soft delete, you can enable this feature to prevent the emails.
• For VMs or a SQL server in a VM please reference - Soft delete for Azure Backup
• You can also create an email rule that routes all emails regarding this feature to - trash, folder, etc.

Any additional details would greatly be appreciated.
Thank you for your time!