HI Betsy. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.
Replace the default keyboard input language with the exact keyboard layout you prefer. Here's how:
https://www.digitalcitizen.life/add-change-remo...
https://www.tenforums.com/tutorials/102923-set-...
If you need multiple keyboard language layouts then see here how to handle keyboard input language failing to switch:
https://okeygeek.com/input-languages-do-not-swi...
Based on the results you post back I may have other suggestions if necessary.
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