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Fingerprint Reader not working

Anonymous
2022-01-02T07:29:14+00:00

I recently reinstalled windows 10 on my Laptop and now my fingerprint reader doesn't work. Help is appreciated. Thanks

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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  1. Anonymous
    2022-01-02T08:00:14+00:00

    Good Day Ishan,

    My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

    Here's the steps you can try.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Biometric driver or Human Interface Device

    -Look for Fingerprint driver that was installed

    -Right click and Update

    -Look for "Browse my computer for driver

    -Let me pick drivers available drivers

    -Choose an old driver and use it.

    Restart your computer and check the fingerprint.

    If issue persist, let's download the updated driver.

    What is the exact model of your computer?

    To check the system model proceed with these steps.

    -Press Windows key + R

    -Type msinfo32 and hit enter.

    -Look for the system model and manufacturer and post it here.

    Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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