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random BSOD windows 11

Anonymous
2021-12-13T17:11:18+00:00

hi to all i have random BSOD on windows 11 (usually happens on startup) the bugcheck is 0x0000007a its important to note that i ran memetest and it passed perfectly, pc was bought couple of months ago so its really weird to me. Technical Information:

*** STOP: 0x0000007a (0xffff9e8cbe2c4a78, 0xffffffffc0000010, 0x00000001a9336880,

0xfffff807a926f800)

*** ntoskrnl.exe - Address 0xfffff80744e159e0 base at 0xfffff80744a00000 DateStamp

0xa7ccd270

appreciate the help!

Windows for home | Windows 11 | Performance and system failures

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  1. DaveM121 891.6K Reputation points Independent Advisor
    2021-12-13T18:44:46+00:00

    Hi Eli

    Okay if no RAM errors are found in a 4 pass scan with MemTest, to try to force Windows 10 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

    https://answers.microsoft.com/en-us/windows/for...

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  2. Anonymous
    2021-12-13T18:39:50+00:00

    unfortunatly i already ran memtest86 multiple times, no errors were found.

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  3. DaveM121 891.6K Reputation points Independent Advisor
    2021-12-13T18:22:46+00:00

    Hi Eli

    Your minidump files just indicate memory (RAM) corruption no specific driver is listed

    1

    Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend and while there, check for any BIOS update that may need to be installed (your BIOS is dated 2020)

    https://www.asus.com/Motherboards-Components/Mo...

    2

    Wait to see if your system stabilizes, if not, the best option is to download the widely available free utility MemTest86, then run a full 4 pass scan with that to test your RAM for physical errors

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  4. Anonymous
    2021-12-13T18:18:28+00:00

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  5. DaveM121 891.6K Reputation points Independent Advisor
    2021-12-13T17:44:46+00:00

    Hi Eli

    I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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