Sing into Outlook problem

Question

Hi there! I have a problem with signing into my private email.

I can't sign in in both mobile (android) or PC. Even if I use application on android or through browser I can't sign in.

This is what I get:

Something went wrong.

Please try the recommended action below:

And the action is to resfresh the application.

And the code below appears:

UTC Date: 2025-07-10T13:49:52.338Z
Client Id: 5F304350BCF545D79CDD830B24F11143
Session Id: f8639ebe-d62c-4403-8ba9-48f5e7853026
Client Version: 20250620014.20
BootResult: fail
Back Filled Errors: Unhandled Rejection: Error: 401:undefined|undefined:undefined
err: Error: 401
esrc: StartupData
et: ServerError
estack: Error: 401
    at Object.w [as createStatusErrorMessage] (https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.ad3a7e4e.js:1:1039)
    at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.ad3a7e4e.js:1:161561
st: 401
efe: BE1P281CA0307