How to fix PostgresQL Flexible Server with Postgres 17.4 that has been down since Scheduled Maintenance 2025-07-08

Question

How to fix PostgresQL Flexible Server with Postgres 17.4 that has been down since Scheduled Maintenance 2025-07-08

Jordan 0

Postgres 17.4 Flexible Server has been inaccessible since the scheduled maintenance that occurred on 2025-07-08. The server has zero availability, all previously connected and new connections are refused. Server will not respond to any Restart or Stop commands.

Any suggestions on how to resolve this?

Mahesh Kurva 10,515 Reputation points Microsoft External Staff Moderator

2025-07-10T19:05:55.4666667+00:00
Hi Jordan,

I apologize for causing the issue.

Postgres 17.4 Flexible Server has been inaccessible since the scheduled maintenance that occurred on 2025-07-08.

Here's are some steps you can try:

Go to Azure Service Health and look for any ongoing incidents related to PostgreSQL Flexible Server in your region.

Use Azure CLI to Force Restart Try using the Azure CLI instead of the portal:
az postgres flexible-server restart --name --resource-group

For more information, please refer the documents: https://learn.microsoft.com/en-us/azure/postgresql/flexible-server/how-to-restart-server?tabs=cli-restart-server#steps-to-restart-postgresql-engine

If the steps above do not resolve the issue, please share the requested details in a private message.

I hope this information helps. Please do let us know if you have any further queries.
Mahesh Kurva 10,515 Reputation points Microsoft External Staff Moderator

2025-07-11T20:06:31.6466667+00:00

Hi Jordan,

Just checking in to see if the below answer helped. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

1 answer

Your answer

Mahesh Kurva 10,515 Reputation points Microsoft External Staff Moderator

2025-07-10T19:05:55.4666667+00:00

Hi Jordan,

I apologize for causing the issue.

Postgres 17.4 Flexible Server has been inaccessible since the scheduled maintenance that occurred on 2025-07-08.

Here's are some steps you can try:

Go to Azure Service Health and look for any ongoing incidents related to PostgreSQL Flexible Server in your region.

Use Azure CLI to Force Restart Try using the Azure CLI instead of the portal:
az postgres flexible-server restart --name --resource-group

For more information, please refer the documents: https://learn.microsoft.com/en-us/azure/postgresql/flexible-server/how-to-restart-server?tabs=cli-restart-server#steps-to-restart-postgresql-engine

If the steps above do not resolve the issue, please share the requested details in a private message.

I hope this information helps. Please do let us know if you have any further queries.
Mahesh Kurva 10,515 Reputation points Microsoft External Staff Moderator

2025-07-11T20:06:31.6466667+00:00

Hi Jordan,

Just checking in to see if the below answer helped. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

Answer 1

Mahesh Kurva 10,515 Microsoft External Staff Moderator

Hi Jordan,

Initially Postgres 17.4 Flexible Server has been inaccessible state.

After reaching out to internal team resolved the issue and you are able to access the Postgres 17.4 Flexible Server.

I hope this has been helpful!

Your feedback is important so please take a moment to accept answers. If you still have questions, please let us know what is needed in the comments so the question can be answered. Thank you for helping to improve Microsoft Q&A!

If this answers your query, do click Accept Answer and Upvote for was this answer helpful

Mahesh Kurva 10,515 Reputation points Microsoft External Staff Moderator

2025-07-14T16:37:39.13+00:00

Hi Jordan,

Following up to see if the above answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

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How to fix PostgresQL Flexible Server with Postgres 17.4 that has been down since Scheduled Maintenance 2025-07-08

1 answer

Your answer