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Windows reset interrupted error

kwanda Bhebhe 5 Reputation points
2025-07-11T14:16:35.3333333+00:00

My computer got interrupted while resetting now when it starts it say :the computer restarted unexpectedly or encountered an unexpected error.windows installation cannot proceed to install windows.

Windows for home | Windows 10 | Gaming
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  1. DaveM121 891.6K Reputation points Independent Advisor
    2025-07-11T15:41:39.0033333+00:00

    Glad to help!

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  2. DaveM121 (2) 14,210 Reputation points Volunteer Moderator
    2025-07-11T15:28:04.39+00:00

    In that case you will need to create a bootable Windows 10 USB on an empty 8GB USB flash drive another working PC.

    Click this link:  https://www.microsoft.com/software-download/windows10

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10

    During the installation process skip the steps which ask for a product key and select the option 'I am Reinstalling Windows 10 on this PC'.

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  3. DaveM121 891.6K Reputation points Independent Advisor
    2025-07-11T14:49:41.24+00:00

    When a Windows Reset is interrupted, that usually corrupts the Windows installation, and you may need to clean install Windows using a bootable USB

    First, before that, try starting a new Windows Reset using these steps.

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Go to Troubleshoot - Advanced Options - Reset this PC

    Choose to keep your files and apps, just your files or to keep nothing

    Then start the Reset

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