repeated BSODs

Question

minidumps: https://drive.google.com/file/d/19b-vl2A7WAH6K7tkVtQzw17fvlW5Q4sf/view?usp=sharing

tried changing nvidia drivers after uninstalling with DDU, nvidia installer no longer works, getting BSODs just from the computer being idle

Answer 1

Hi Jerome,

.

.

.

1)Please run the V2 log collector and post a share link into this thread using drop box, or google drive

BSOD - Posting Instructions - Windows 10 Forums

BSOD - Posting Instructions | Windows 11 Forum (elevenforum.com)

.

.

https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html

https://www.tenforums.com/tutorials/136792-change-display-language-windows-10-a.html#option1

.

.

.

2)Run Tuneup plus > post a share link

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.bat

Batch files for use in BSOD debugging - Page 2 - Windows 10 Forums

Batch files for use in BSOD debugging - Windows 10 Forums

.

.

.

3)Post a link for motherboard support drivers

.

.

.

4)Open administrative command prompt and copy and paste:

fltmc

dism /online /get-drivers /format:table >c:\drivers.txt

Post share links.

.

.

.

For share links please use drop box or google drive.

Make sure that links are available without sign in.

https://support.google.com/drive/answer/2424384?hl=en&co=GENIE.Platform%3DDesktop

.

.

.

.

Docs

.

.

.

Please remember to vote and mark the replies as answers if they help.

.

.

.

Answer 2

Hello! How are you?

Most errors in minidump files point to system processes. However, one of the errors is related to RISING Antivirus Software Co.'s antivirus (rsKernelEngine.sys). There's an error related to CC_Engine_x64.exe it could be related to another antivirus.

I recommend uninstalling all antivirus programs and leaving only the Windows antivirus running. > Check if the problem persists.

1. Use Revo Uninstaller to uninstall the program. See the link below:

https://www.revouninstaller.com/revo-uninstaller-free-download/

NOTE: This is not a Microsoft website, but it seems to provide accurate and secure information. Be aware of advertisements that may advertise products that are often classified as PUPs (Potentially Unwanted Products). Search for any product advertised on the site before deciding to download and install it.

2. Download Revo and install it > Find the program you want and double-click on it > Click “Continue'' > Follow the steps of the program to uninstall it.

• Uninstall all antivirus.

3. After uninstalling the program, go back to Revo > In Uninstall Mode, select ''Advanced'' > Click on ''Check”.
4. Revo will look for any remnants of the program files and logs when it is uninstalled. Select all of them and delete them, then continue until you’re done.