Sharepoint List Forms conditional branching does not work

Question

I have tried Sharepoint list Forms conditional branching however, it does not seem to work on two tenants.

All form questions are shown on a single page. Questions that have conditional branching enabled don't appear at all.

What am I doing wrong? Tried to search, tried watching youtube but forms dont work the way youtube shows them.

edit:

Here are some screenshots. What is wrong?

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Answer 1

Hi Vytas

Thanks for reaching out to Microsoft Q&A forum support.

Based on your description, you're experiencing issues with SharePoint List Forms conditional branching not working across two tenants. As far as I know, Microsoft has confirmed the general availability of the List Forms conditional branching feature earlier this year, as shown in the image below. This feature is supported in standard multi-tenant environments as well as other deployment scenarios. 

Therefore, in your case, from my perspective, the issue may be caused by one or more of the following reasons: 

1. Tenant configuration  

Different tenants might have varying settings or updates applied. If the feature isn’t activated in one or both tenants, branching logic won't function. Check with your tenant administrator to confirm if the feature is enabled. 

Check the Microsoft 365 Admin Center (Settings > Org settings > Services or Health > Message center) or ask your tenant administrator to confirm the feature is enabled. 

1. Form configuration 

The branching logic might not be correctly set up, such as using display names instead of internal column names in the formulas, or the form might be defaulting to a single-page view that bypasses dynamic rendering. This could cause conditionally branched questions to be hidden or ignored entirely.  

So, you can recheck to verify internal names in List settings > Columns (via URL’s Field= parameter), set correct formulas in Edit columns, and test with New. Ensure dynamic rendering by recreating the form if needed. 

Therefore, to ensure we fully understand the context and address the issue accurately, in addition to trying the two troubleshooting approaches mentioned earlier, you can also provide us with the following information if the problem still persists: 

• Screenshots or details of the branching formulas you’ve configured (e.g., the exact syntax used). 
• Any error messages or logs from the form editor or browser console when testing. 

I am looking forward to hearing from you 

Answer 2

I need to enter conditional formulas myself? I thought that Sharepoint List Form does that automatically. I am using the new experience. Not Microsoft Lists either although it is based on Microsoft List. I was trying to find an answer and saw older versions where conditional formulas needed to be entered but in this new experience I cannot seem to find where to put formulas.It does seem like the form defaults to show all fields except those that have conditional branching enabled. But those fields do not appear.