Hypervisor Error BSOD

Question

Hello,

I've recently gotten a new Lenovo laptop with Windows 11 Home installed. It worked fine the first few days but for the last week I've been dealing with recurrent and seemingly random BSODs, freezes and restarts.

This is one of the crash dump files: https://drive.google.com/file/d/1GGAvPyr2ff5I9rR2YYGKUYeEfwFraiUU/view?usp=sharing

All the errors seem linked to Hypervisor, the code on the BSODs is always HYPERVISOR ERROR. I haven't even used hypervisor in anything, and when checking in the settings to see if it's activated, i found it was already unchecked. I updated all the drivers, ran the DISM checks, and essentially tried all the solutions online to no success. I hope someone on here could have an idea of what could be causing this.

Thank you

Answer 1

Hello @DaveM121

Thank you for the answer. I updated the chipset drivers, but I also wanted to bring this other crash dump to your attention:

https://drive.google.com/file/d/1ftAbnsOHpLF3PBVUr2XUUhuhL_D5wakj/view?usp=sharing

Here it seems like the culprit is different and not the processor. In fact most of the other crashes look similar to the one I just linked. Do you have any clue about what this could be?

Answer 2

Your minidump file indicates a driver associated to your processor as the cause of that crash.

I understand you have already updated your drivers, the best option is to go to the support page for your laptop on the Lenovo website, then from there, download and install (not update) the version of Chipset drivers they recommend and while there, if you do not have your drive encrypted with Bitlocker, check for any BIOS update that may need to be installed