Using file explorer in the Start Menu produces C++ Runtime Library error

Question

I put a file explorer folder in my start menu, but every time I click on it, I get a C++ runtime library window that pops up. The error doesn't show up in Event Viewer, so it's difficult to pinpoint where the issue is coming from.

Using a pinned file explorer folder or shortcut on the desktop does not produce the error. Only the small icon that is made from Settings > Personalization > Start > Folders causes the issue. Not sure how to fix this as it's incredibly annoying.

Answer 1

Hello,

Are you using any tools to customize the Start menu or taskbar?

If so, try uninstalling them first.

If not, start with a clean boot. If that doesn’t resolve the issue, consider downloading a repair version via Windows Update and using it to repair Windows.

1

[How to perform a clean boot in Windows]

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

2

[Fix issues by reinstalling the current version of Windows]

https://support.microsoft.com/en-us/windows/fix-issues-by-reinstalling-the-current-version-of-windows-497ac6da-7cac-4641-82a5-f50398d879a0

I would appreciate your help.