Sign-in failed Error code: AADSTS5000224

Question

We are unable to access our Azure tenant due to error AADSTS5000224, which indicates that authentication has been temporarily disabled for the tenant. This occurred unexpectedly, and we believe it may be related to a recent security policy trigger or misconfiguration.

The tenant is used for [Development / Testing / Production] purposes, and access is critical to [continue development, run services, validate features, etc.].

Please escalate this to the engineering team to re-enable authentication for our tenant. The error occurred while attempting to log in via the Azure Portal.

Here are the details:

• Tenant domain or Tenant ID: gt1101.onmicrosoft.com
• Global Admin UPN: ******@gt1101.onmicrosoft.com
• Are you a Microsoft employee? NO
• Impact: Blocking access to development resources used by our engineering team
• Timestamp: 2025-07-16T23:27:47Z
• Correlation ID: fecfe7ae-680a-4d6f-a09a-37af78e909f6
• Trace ID: 66144ae8-72a0-48ad-b8f9-d22b7cab3a00

Please let us know the next steps to re-enable access to our tenant. This is time-sensitive.

Thank you.