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I'm not quite sure how to begin. I tried to make a few adjustments in settings to text size and a few other things. Firefox is my default browser and whenever I open the browser the previous tabs/windows that I viewed come up and I can't seem to make it stop. Also, I apparently did something with the scale and layout and I can't reverse it. the apps on the desktop shrunk. It's just a total mess. I have had this laptop since April of this year. Is it possible for me to re-install windows to reset everything? HELP!
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Hi,
Kayece here. I will be happy to assist you today.
If you want to clean install your Laptop, please go to the link below and follow the instructions provided.
https://www.microsoft.com/en-us/windowsinsider/cleaninstall
Please note: Back up any important files you have before proceeding. If you have a cloud storage like OneDrive or Xbox cloud gaming, please double-check if everything has been saved.
If you require further assistance, please don't hesitate to let me know.
Stay Safe!
