Subscription Sharing issues Help please

Question

Okay, So I had a family account (where I am the organizer and my husband is just set as a member) and shared my office subscription with my husband, after a year my subscription expired and when I told him to renew it he paid for it under his name. Now its the same type of subscription and he is still a part of my family group however it wont allow him to share the subscription with me, Why? I have tried everything I could find in the help guides with no luck. I am assuming that since I am the Family Organizer I cant leave my own Family Group and that is why I keep recieving the error messages when I try. Can someone help me be able to share his subscription?? and How is it that he was able to have his own family subscription and be a part of a family already??

Answer 1

Is your husband able to invite you to share the subscription (https://support.microsoft.com/en-us/office/share-your-microsoft-365-family-subscription-b389b9ce-3ae3-4a82-9017-39d79972fcba)? The fact that you are part of the same Family Group is just one step in the process.

When you receive an invite, follow the steps at to accept and set up the subscription using your account, as discussed in the article at https://support.microsoft.com/en-us/office/someone-invited-you-to-share-their-microsoft-365-family-subscription-6a6c098e-1934-4436-9a94-69c92590da5b.