Office 365 - changing channel to Monthly Enterprise with ODT does not work

David Moon 606 Reputation points
2021-06-16T05:51:34.98+00:00

Hi Folks

Looking to change O365 from SemiAnnual to MonthlyEnterprise Channel.
So i was following the Microsoft's supported way to do this, based on this article:
https://learn.microsoft.com/en-us/deployoffice/change-update-channels#change-the-update-channel-with-configuration-manager

Now, as i dont have full access to GPO, i will be using ODT method with SCCM to do this.
I have setup the XML as this:

<Configuration>
<Updates Channel="MonthlyEnterprise" />
<Display Level="None" AcceptEula="TRUE" />
</Configuration>

Initially to test, i have ran this manually on a test machine.
I can see that, only this registry has changed:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration
CDNBaseUrl = http://officecdn.microsoft.com/pr/55336b82-a18d-4dd6-b5f6-9e5095c314a6

I have downloaded and setup the latest Monthly Enterprise update within SCCM (Microsoft 365 Apps Update - Monthly Enterprise Channel Version 2104 for x86 based Edition (Build 13929.20408)) to be deployed to the collection that my test machine is in.

Then i have ran the scheduled task "Office Automatic Update 2.0", twice to be sure. Not sure what this schedule task do, but it hasn't seem to make any changes to the registry.

I have triggered Software Update Deployment Eval Cycle, multiple times... no joy. I am not getting the Monthly Channel Update coming into the Software Centre.

Does anyone know what i am doing wrong here?

What appears to be missing in all this is for this REG key not changing.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration
UpdateChannel = http://officecdn.microsoft.com/pr/55336b82-a18d-4dd6-b5f6-9e5095c314a6

If i make this change manually, and then i trigger the software update deployment eval, then bang... the new MonthlyChannel update shows up in software centre.

I just wanted to follow the Microsoft's "Supported" method to do this... but its not really helping me at the moment.
Was wondering if there is a known issue with the MS's ODT method... or should i just go with the registry method to do this.

Thanks
Dave

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Intune | Configuration Manager | Other
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Accepted answer
  1. Rahul Jindal 10,911 Reputation points
    2021-06-16T21:05:27.03+00:00

    I normally set 3 registries -

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration - CDNBaseUrl

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration - UpdateChannel

    HKEY_LOCAL_MACHINE\Software\policies\microsoft\office\16.0\common\officeupdate - updatebranch

    Then run the setup.exe to configure the relevant xml.

    Package them all up in a script and deploy.

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2 additional answers

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  1. Emi Zhang-MSFT 30,051 Reputation points Microsoft External Staff
    2021-06-16T08:09:55.133+00:00

    Hi @David Moon
    Did you only test with ODT method?
    I suggest you refer to this support article about how to change Office 365 update channel:

    https://www.fmsinc.com/microsoft-office/change-office-365-channel.html

    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


    If the response is helpful, please click "Accept Answer" and upvote it.
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  2. Butler, Rick [USA] 1 Reputation point
    2021-08-12T21:16:54.147+00:00

    I am having the same problem with SCCM not updating office. We never deployed a channel change and the existing systems are on Monthly Enterprise already.
    This is my configuration, the only thing that seems out of place is the "ClientVersionToReport" reading as "16.0.13929.20250" and the "ClientXnoneVersion" and "VersionToReport" reading as "16.0.13929.20408".

    My actual M365 Apps report in the GUI as "16.0.13929.20408"

    Last month and now this month I cannot update these clients to the latest monthly enterprise update build numbers. I have read about DLL version mismatches for the "C:\Program Files\Common Files\microsoft shared\ClickToRun\APIClient.DLL" but it does not make sense to have to remediate so many clients and none of the articles really explain what DLL version you would actually need to find and replace on these machines.

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration]
    "ClientXnoneVersion"="16.0.13929.20408"
    "CDNBaseUrl"="http://officecdn.microsoft.com/pr/55336b82-a18d-4dd6-b5f6-9e5095c314a6"
    "VersionToReport"="16.0.13929.20408"
    "OfficeMgmtCOM"="True"
    "AudienceId"="55336b82-a18d-4dd6-b5f6-9e5095c314a6"
    "ClientFolder"="C:\Program Files\Common Files\Microsoft Shared\ClickToRun"
    "ClientVersionToReport"="16.0.13929.20250"
    "WatcherInterval"="3600000"
    "PipelineServerName"="ClickToRun_Pipeline16"
    "PackageLockerPath"="C:\ProgramData\Microsoft\Office"
    "ScenarioCulture"=""
    "InstallID"="AC8AA2A5-BED2-48E4-A2BE-C788F0EDC065"
    "Platform"="x86"
    "InstallationPath"="C:\Program Files (x86)\Microsoft Office"
    "ClientCulture"="en-us"
    "AudienceData"="Production::MEC"
    "VisioProXVolume.MediaType"="Local"
    "O365ProPlusRetail.MediaType"="Local"
    "SharedComputerLicensing"="0"
    "SCLCacheOverride"="0"
    "O365ProPlusRetail.DeviceBasedLicensing"="0"
    "UpdatesEnabled"="True"
    "ProductKeys"=""
    "Activate"=""
    "VisioProXVolume.ExcludedApps"="access,groove"
    "O365ProPlusRetail.ExcludedApps"="access,groove"
    "StreamingFinished"="True"
    "ProductReleaseIds"="VisioProXVolume,O365ProPlusRetail"
    "O365ProPlusRetail.OSPPReady"="1"
    "VisioProXVolume.OSPPReady"="1"
    "RSODReset"="False"
    "UpdateChannel"="http://officecdn.microsoft.com/pr/55336b82-a18d-4dd6-b5f6-9e5095c314a6"
    "UpdateChannelChanged"="False"
    "OneDriveClientAddon"="INSTALLED"
    "TeamsAddon"="INSTALLED"
    "O365ProPlusRetail.TenantId"="xxxxxxxx"
    "O365ProPlusRetail.EmailAddress"="xxxxxx@X .com"
    "O365ProPlusRetail.OneNoteInUse"="True"
    "BackgroundTransportMethodDefault"="CachedHttp"
    "ClientXnoneHash"="xxxxxxxxxx"
    "StreamPackageUrlChanged"="True"
    "BingAddon"="INSTALLED"


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