We have a couple machines in our domain that fails upgrading.
In the setupact.log there is this lines
2021-06-15 16:49:48, Error CSI 0000004b (F) Done with generic command 8; CreateProcess returned 0, CPAW returned S_OK
Process exit code 2147746132 resulted in success? false
Process output: [l:0 ][gle=0x80004005]
2021-06-15 16:49:48, Info CSI 0000004c Direct SIL provider: Number of files opened: 1.
2021-06-15 16:49:48, Error [0x018007] CSI 0000004d (F) Failed execution of queue item Installer: Generic Command ({81a34a10-4256-436a-89d6-794b97ca407c}) with HRESULT HRESULT_FROM_WIN32(14109). Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable[gle=0x80004005]
2021-06-15 16:49:48, Info CBS Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]
2021-06-15 16:49:48, Info CBS Could not get file name for current session file logging [HRESULT = 0x80004003 - E_POINTER]
2021-06-15 16:49:48, Info CBS Failed to retrieve CBS log environment variable size for offline WER report. [HRESULT = 0x800700cb - ERROR_ENVVAR_NOT_FOUND]
2021-06-15 16:49:48, Info CBS Not able to add CBS log files to Windows Error Report. [HRESULT = 0x800700cb - ERROR_ENVVAR_NOT_FOUND]
2021-06-15 16:49:48, Info CSI 0000004e@2021/6/15:14:49:48.992 CSI Advanced installer perf trace:
CSIPERF:AIDONE;{81a34a10-4256-436a-89d6-794b97ca407c};Microsoft-Windows-EdgeChromium-FirstTimeInstaller, version 10.0.19041.681, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35};2374252us
2021-06-15 16:49:48, Info CSI 0000004f End executing advanced installer (sequence 46)
Completion status: HRESULT_FROM_WIN32(ERROR_ADVANCED_INSTALLER_FAILED)
some lines later this:
2021-06-15 16:49:50, Info CSI 00000067 The queue has completed running, and AI failures have occured.
2021-06-15 16:49:50, Info CSI 00000068 ==Error Summary Start==
2021-06-15 16:49:50, Error CSI 00000069 (F) Generic Command ErrorCode: 80004005 Executable: MicrosoftEdgeStandaloneInstaller.exe ExitCode: 2147746132 Phase: 38 Mode: Install (upgrade) Component: Microsoft-Windows-EdgeChromium-FirstTimeInstaller, Culture=neutral, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS[gle=0x80004005]
2021-06-15 16:49:50, Info CSI 0000006a ==Error Summary End==
2021-06-15 16:49:50, Error CSI 0000006b@2021/6/15:14:49:50.117 (F) onecore\base\wcp\componentstore\com\advancedinstallerstore.cpp(568): Error HRESULT_FROM_WIN32(ERROR_ADVANCED_INSTALLER_FAILED) originated in function Windows::COM::CComponentStore::IAdvancedInstallerAwareStore_ResolvePendingTransactions expression: static_cast<DWORD>(14099L)
[gle=0x80004005]
I tried to uninstall EdgeChrome from program files, that did not made any difference,
I tried reinstalling EdgeLegacy with powershell and Add-AppxPackage
i tried reinstalling EdgeChrome, all without success to upgrading, error message is always the same.
We cannot find any hints about this and what to do to upgrade without reimaging and loosing data.
any help would be appreciated.