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Channel with missing data

Anonymous
2021-07-10T09:34:30+00:00

Hello

I have a Channel in which there are multiple discussion threads. Suddenly one day, the Channel is showing up blank on my computer, however, the same Channel when viewed on the phone shows all of the discussions.

Please help.

Thank you

Microsoft Teams | Microsoft Teams for education | Teams and channels | Other

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  1. Anonymous
    2021-07-10T10:35:19+00:00

    Thanks for letting me know, I appreciate that.

    Please don't hesitate to reach out to MS community support anytime, we will be more than happy to assist you.

    Kind Regards

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  2. Anonymous
    2021-07-10T10:20:13+00:00

    Hi Daniel

    I am having this trouble using the Teams application on my computer. I signed out and restarted the application and it seems the problem has gone. Although I did this a couple of times earlier and it didn't work then.

    Thanks for your reply. I'll repost here if the problem persists.

    Regards

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  3. Anonymous
    2021-07-10T10:06:26+00:00

    P.s

    This is a peer-to-peer support forum. I'm Non-Microsoft Staff. Mostly everyone here are users, helping other users.

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  4. Anonymous
    2021-07-10T10:06:15+00:00

    Hi

    My name is Daniel. I am an Independent Advisor.

    I'm wondering whether you are experiencing the same issue when using MS Teams online.

    Please follow these steps below to isolate the issue:

    1. Please go to your computer then open your chrome or edge browser as the only recommended browsers to access MS Teams online.
    2. Please go to MS Teams online https://teams.microsoft.com
    3. Then try to log in.
    4. Go check the problematic channels

    Are you experiencing the same issue when you are using MS Teams online from your computer?

    If you are not experiencing the same issue on MS Teams online then please reset the MS Team app and see how it goes.

    Please visit the following article and refer to the section, under the "Windows: Clear Teams Cache" section. https://www.uvm.edu/it/kb/article/clearing-team...

    DISCLAIMER:

    There's a link above from the non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Kind Regards

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