Additional chat-related features and issues within Microsoft Teams for Education
Hi Lesley,
Thank you for contacting us. However I have difficulty in understanding your requirements. To better understand your situation, you can capture some screenshots and make some annotation inside the screenshot.
In Windows device, you can try to use Snipping tool to capture screenshots. While if you use Mac devices, you can press "Shift + Command + 4" to achieve this. After that, just upload the screenshots in the post via "insert image" button. Please do not copy & paste the screenshots in the post because it won't display.
Besides, may I know if you encounter this issue when you use Microsoft Teams application?
Regards,
Marvin