Share via

Random Black Bar

Anonymous
2020-07-07T07:44:18+00:00

Hi,

I was logging on to the Microsoft Teams software on my computer, as I had a scheduled meeting that I needed to attend. I was looking at my calendar to see the particular timing when I saw this black bar on my screen (pictured below).

I was not in any teams meeting at the time and it seems to be following me when I'm on my 'assignments' tab as well. I need help on how to get rid of it.

I look forward to your response for how to tackle this problem. I did not see any question asking this which is why I decided to ask it.

Thank you!

Microsoft Teams | Microsoft Teams for education | Classwork

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-07-07T08:20:16+00:00

    Hi SSM,

    Good day! Hope you are doing well. I am Jennifer, an Independent Advisor and Teams user like you.

    Can you please perform the resolution steps below:

    1. Sign out from Teams
    2. Clear the Teams credential through:

    Search for Credential Manager > Windows Credential > Delete ALL Teams cache credential

    1. Delete the Teams cache through below and delete everything inside

    %appdata%\Microsoft\teams

    1. Sign in to Teams again

    Hope this helps.

    Kindly confirm if this helps or if you still need further assistance.

    Thank you and stay safe!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2020-09-16T00:17:17+00:00

    Same problem. Weird non-functional black bar exactly as shown above is appearing in Teams.

    Was this answer helpful?

    0 comments