This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello,
I have been trying to add contacts to a chat group I created and have been successful with some contacts but then on others I receive the following error message: We couldn't add a buddy to the group
All contact are from my organization so I can't really figure out what the issue is.
Has anyone experienced the same issue?
Thanks for helping.
LC
Additional chat-related features and issues within Microsoft Teams for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 26%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Thanks. Try the suggestion provided by kentishh and other users regarding a similar error message here:
No they were employees from the start.
Did they become part of the organization as guests? If so, you might have to check the admin settings for permissions.
Hi DidiMD,
I have tried your suggestion above but I have the same issue on the web version.
LC
Hi LCISM,
My name is Didi, an Independent Advisor. I'll be happy to assist you today.
Sorry to hear you're experiencing this issue. Kindly try doing it in the Teams web version to check if the same issue persists. Alternatively, you may sign out then sign back in and restart Teams.
I hope this helps.
Regards,
Didi