Microsoft Teams Availability Status

Question

Recently status has been seen or shown as unavailable. Unable to change status. How do i fix it so i can see my team and my own personal status?

Answer 1

Hi Chrisb94,

Service Health Dashboard has indicated that issue TM212081has been resolved as of: May 6, 2020, at 12:05 AM UTC. If you are still experiencing an issue, please let us know as this may indicate either a scoping issue or an independent problem.

Thanks for your understanding and cooperation.

Regards,

Jennifer

Answer 2

Hi Chrisb94,

This issue was posted to the Service Health Dashboard (SHD) as incident TM212081 starting at Tuesday, May 5, 2020, at 7:21 PM UTC. The user experience of this incident is: Users are unable to view or update user presence in Microsoft Teams. More info: Users will see a "Status Unknown" message when attempting to view another users' status.

Tenant administrators can view current information and updates on SHD at the link here

https://portal.office.com/admin/default.aspx#@/ServiceStatus/ServiceStatusHistory.aspx

If you are experiencing a similar issue and do not see an SHD post, please let us know by sharing your tenant information via Private Message (PM) as this may indicate either a scoping issue or an independent problem.

https://answers.microsoft.com/en-us/privatemessage/inbox

For affected customers to easily identify the information here, this thread will be closed. You may subscribe to this thread or refer to SHD for updated information. I will also post back here once the issue is resolved on SHD. 

Regards,

Jennifer