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External users cannot open shared files on click (but they can through open in > or through the Files browser)

Anonymous
2022-10-04T11:52:47+00:00

Couldn't find a place to report this bug/issues.

We have external guests in some of our Teams Channels, and when we share files with them in the chat/channel they cannot access these files if they click on them, and they get an error:

However, if they click the 3 dots next to the link in teams ... and select open in > browser or any other option, or if they go through the Files browser, they can open the file.

Microsoft Teams | Microsoft Teams for business | Files | Find and share files

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  1. Anonymous
    2022-10-04T12:51:09+00:00

    Hi,I'm independent Advisor,I'm here to help you.

    Try to fix your issue by clicking on below link.
    https://learn.microsoft.com/en-us/microsoftteam...

    I hope this helps.If it doesn't work get back to me,I'll find other solution to solve your problem.

    Best Regards,
    Hania.

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