Cannot Create a task in Mircrosoft Team Planners

Question

When I try to add the task, following error message is displayed.

We couldn't create task "Q-2102022 Nord". Please try again later. Technical details

Correlation Id: 59e928d6-52a3-4503-84de-3d4f2a6996e3

Time Stamp

It happens at my colleague and my desktop.

Answer 1

Hi Cherry_CC,

I'm Nik, an independent advisor here to assist you with this.

There are possibilities that you see this issue due to the network overload or maybe a recent rapid growth of Teams service usages that led to system overload and service degradation.

I would suggest to try later and see if that works.

Meanwhile, please check if you see a similar experience on the MS Teams web app.

Go to access 'Teams Web App' https//teams.microsoft.com, use the "Use the web app instead" option to open teams in a browser(preferably Chrome or Edge) and check the outcome. It will help to isolate the issue with the desktop app.

If the issue is specific to the MS Teams desktop app, then try clearing the app cache by these steps and try again:

https://www.uvm.edu/it/kb/article/clearing-team...

Please let me know the outcome, and I'll further look into this.

Disclaimer:

Note: Link shared in this conversation is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Regards

Nik

Answer 2

When I try again later, it works. May be it is due to network overload. Thanks