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Wrong Voicemail message playing

Anonymous
2021-11-23T20:13:16+00:00

I have a user who has an out of office voicemail message they recorded awhile ago but have since changed it to a standard voicemail greeting. The issue is the old voicemail keeps playing. But when we configure his voicemail we only hear the new one. Where is the voicemail settings/files stored?

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  1. Anonymous
    2021-11-23T22:50:26+00:00

    Hi Sladebenda, I'm Sergio, it's a pleasure to help you.

    In this Microsoft article you can find all the documentation about the voice mail setting and review:

    https://docs.microsoft.com/en-us/microsoftteams...

    Greetings.

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